APA (7th ed.) Citation

Pfeil, H., Agarwal, S., Schott, B. L., & Johns, K. D. (2017). The City of Pancevo’s Citizen Service Center, Serbia: Streamlining Service Delivery and Fostering Inclusion at the Municipal Level. World Bank, Washington, DC.

Chicago Style (17th ed.) Citation

Pfeil, Helene, Sanjay Agarwal, Berenike Laura Schott, and Kimberly D. Johns. The City of Pancevo’s Citizen Service Center, Serbia: Streamlining Service Delivery and Fostering Inclusion at the Municipal Level. World Bank, Washington, DC, 2017.

MLA (8th ed.) Citation

Pfeil, Helene, et al. The City of Pancevo’s Citizen Service Center, Serbia: Streamlining Service Delivery and Fostering Inclusion at the Municipal Level. World Bank, Washington, DC, 2017.