The Gambia - Improving Civil Service Performance : Main Analysis

There is a general consensus that The Gambia's civil service has a number of key capacity weaknesses. Pay is too low to hire, motivate and retain key technical and professional staffs. Staffs are not managed to achieve results, neither rewarde...

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Bibliographic Details
Main Author: World Bank
Format: Other Public Sector Study
Language:English
Published: World Bank 2012
Subjects:
Online Access:http://www-wds.worldbank.org/external/default/main?menuPK=64187510&pagePK=64193027&piPK=64187937&theSitePK=523679&menuPK=64187510&searchMenuPK=64187283&siteName=WDS&entityID=000333038_20100506001012
http://hdl.handle.net/10986/2848
id okr-10986-2848
recordtype oai_dc
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
topic ACCOUNTABILITY
ACCOUNTING
ANTI-CORRUPTION
AUDITOR
AUTHORITY
AUTONOMY
BUDGETARY PROCESS
BUDGETARY PROCESSES
BUREAUCRACY
CABINETS
CADRES
CAPACITY BUILDING
CAPACITY BUILDING STRATEGY
CENTRAL GOVERNMENT
CITIZENS
CIVIL SERVANTS
CIVIL SERVICE
CIVIL SERVICE REFORM
CIVIL SERVICE REFORMS
CIVIL SOCIETY
CIVIL SOCIETY ORGANIZATIONS
COMPOSITE INDICATORS
CONSENSUS
CONSTITUENCIES
CONSTITUENCY
CORRUPTION
CORRUPTION PERCEPTION
CORRUPTION PERCEPTION INDEX
COST OF LIVING
DEBT
DECENTRALIZATION
DECISION-MAKING
DISCIPLINARY PROCEDURES
DUE PROCESS
EMPLOYMENT
EXPENDITURE
FINANCIAL MANAGEMENT
FISCAL SUSTAINABILITY
GOOD GOVERNANCE
GOVERNANCE INDICATOR
GOVERNANCE INDICATORS
GOVERNANCE ISSUES
GOVERNANCE RATINGS
GOVERNMENT EFFECTIVENESS
GOVERNMENT EXPENDITURES
GOVERNMENT OFFICIALS
GOVERNMENT POLICY
GROWTH RATES
HOUSING
HUMAN RESOURCE
HUMAN RESOURCE MANAGEMENT
HUMAN RESOURCES
IMPROVING GOVERNANCE
INCOME
INCOME LEVELS
INDIVIDUAL BEHAVIOR
INFLATION
INFORMATION SYSTEM
INITIATIVE
INSTITUTIONAL ARRANGEMENT
INSTITUTIONAL ARRANGEMENTS
INSTITUTIONAL CONSTRAINTS
INSTITUTIONAL ENVIRONMENT
INSTITUTIONAL REFORMS
INTERNATIONAL DEVELOPMENT
INVESTIGATION
JUDICIARY
JUSTICE
LABOR MOBILITY
LACK OF ACCOUNTABILITY
LACK OF TRANSPARENCY
LAWS
LAWYERS
LEADERSHIP
LEGAL FORM
LEGAL FRAMEWORK
LEGISLATURE
LOCAL GOVERNMENT
LOCAL GOVERNMENTS
LOW INCOME COUNTRIES
MEDIA
MERITOCRACY
MINISTER
MINISTERS
NATIONS
PATRONAGE
PENSIONS
PER CAPITA INCOME
PERFORMANCE APPRAISAL
POLITICAL APPOINTMENTS
POLITICAL ECONOMY
POLITICAL LEADERSHIP
POLITICAL PARTIES
POOR GOVERNANCE
POOR PERFORMANCE
PRESIDENCY
PRIVATE GAIN
PROCUREMENT
PUBLIC ADMINISTRATION
PUBLIC ENTERPRISES
PUBLIC EXPENDITURES
PUBLIC HEALTH
PUBLIC OFFICIALS
PUBLIC POLICY
PUBLIC PROCUREMENT
PUBLIC SECTOR
PUBLIC SECTOR PERFORMANCE
PUBLIC SERVICE
PUBLIC SERVICE DELIVERY
PUBLIC SERVICES
RECURRENT EXPENDITURES
REGULATORY FRAMEWORK
REPRESENTATIVES
RESOURCE ALLOCATION
RESOURCE ALLOCATIONS
RETIREMENT
RISK OF POVERTY
SECONDARY SCHOOLS
SERVICE DELIVERY
SERVICE EMPLOYMENT
SOCIAL SECTORS
SOCIAL SERVICES
SOCIAL WELFARE
STRUCTURAL ADJUSTMENT
TAX ADMINISTRATION
TAXATION
TECHNICAL ASSISTANCE
TRANSPARENCY
TRANSPARENCY INTERNATIONAL
WAGES
YOUTH
spellingShingle ACCOUNTABILITY
ACCOUNTING
ANTI-CORRUPTION
AUDITOR
AUTHORITY
AUTONOMY
BUDGETARY PROCESS
BUDGETARY PROCESSES
BUREAUCRACY
CABINETS
CADRES
CAPACITY BUILDING
CAPACITY BUILDING STRATEGY
CENTRAL GOVERNMENT
CITIZENS
CIVIL SERVANTS
CIVIL SERVICE
CIVIL SERVICE REFORM
CIVIL SERVICE REFORMS
CIVIL SOCIETY
CIVIL SOCIETY ORGANIZATIONS
COMPOSITE INDICATORS
CONSENSUS
CONSTITUENCIES
CONSTITUENCY
CORRUPTION
CORRUPTION PERCEPTION
CORRUPTION PERCEPTION INDEX
COST OF LIVING
DEBT
DECENTRALIZATION
DECISION-MAKING
DISCIPLINARY PROCEDURES
DUE PROCESS
EMPLOYMENT
EXPENDITURE
FINANCIAL MANAGEMENT
FISCAL SUSTAINABILITY
GOOD GOVERNANCE
GOVERNANCE INDICATOR
GOVERNANCE INDICATORS
GOVERNANCE ISSUES
GOVERNANCE RATINGS
GOVERNMENT EFFECTIVENESS
GOVERNMENT EXPENDITURES
GOVERNMENT OFFICIALS
GOVERNMENT POLICY
GROWTH RATES
HOUSING
HUMAN RESOURCE
HUMAN RESOURCE MANAGEMENT
HUMAN RESOURCES
IMPROVING GOVERNANCE
INCOME
INCOME LEVELS
INDIVIDUAL BEHAVIOR
INFLATION
INFORMATION SYSTEM
INITIATIVE
INSTITUTIONAL ARRANGEMENT
INSTITUTIONAL ARRANGEMENTS
INSTITUTIONAL CONSTRAINTS
INSTITUTIONAL ENVIRONMENT
INSTITUTIONAL REFORMS
INTERNATIONAL DEVELOPMENT
INVESTIGATION
JUDICIARY
JUSTICE
LABOR MOBILITY
LACK OF ACCOUNTABILITY
LACK OF TRANSPARENCY
LAWS
LAWYERS
LEADERSHIP
LEGAL FORM
LEGAL FRAMEWORK
LEGISLATURE
LOCAL GOVERNMENT
LOCAL GOVERNMENTS
LOW INCOME COUNTRIES
MEDIA
MERITOCRACY
MINISTER
MINISTERS
NATIONS
PATRONAGE
PENSIONS
PER CAPITA INCOME
PERFORMANCE APPRAISAL
POLITICAL APPOINTMENTS
POLITICAL ECONOMY
POLITICAL LEADERSHIP
POLITICAL PARTIES
POOR GOVERNANCE
POOR PERFORMANCE
PRESIDENCY
PRIVATE GAIN
PROCUREMENT
PUBLIC ADMINISTRATION
PUBLIC ENTERPRISES
PUBLIC EXPENDITURES
PUBLIC HEALTH
PUBLIC OFFICIALS
PUBLIC POLICY
PUBLIC PROCUREMENT
PUBLIC SECTOR
PUBLIC SECTOR PERFORMANCE
PUBLIC SERVICE
PUBLIC SERVICE DELIVERY
PUBLIC SERVICES
RECURRENT EXPENDITURES
REGULATORY FRAMEWORK
REPRESENTATIVES
RESOURCE ALLOCATION
RESOURCE ALLOCATIONS
RETIREMENT
RISK OF POVERTY
SECONDARY SCHOOLS
SERVICE DELIVERY
SERVICE EMPLOYMENT
SOCIAL SECTORS
SOCIAL SERVICES
SOCIAL WELFARE
STRUCTURAL ADJUSTMENT
TAX ADMINISTRATION
TAXATION
TECHNICAL ASSISTANCE
TRANSPARENCY
TRANSPARENCY INTERNATIONAL
WAGES
YOUTH
World Bank
The Gambia - Improving Civil Service Performance : Main Analysis
geographic_facet Africa
West Africa
Sub-Saharan Africa
Sahel
Gambia, The
description There is a general consensus that The Gambia's civil service has a number of key capacity weaknesses. Pay is too low to hire, motivate and retain key technical and professional staffs. Staffs are not managed to achieve results, neither rewarded for good performance nor sanctioned for poor performance or breaking the rules. Frequent removals and transfers of Government officials have undermined job security and institutional knowledge. The main objective of this report is to outline the results of the analysis of civil service capacity constraints. Based on the analysis, the report presents options to consider for the proposed civil service reform program which the Government plans on preparing. The Personnel Management Office (PMO) drafted a reform strategy in August 2007, the 'public sector reform sector strategy paper 2007-2011,' which can be further developed by incorporating the findings of report. The expected goal of this strategy is to build the capacity of the civil service to formulate policies and allocate resources to implement those policies so as to ensure effective delivery of public services. This report is organized as follows: chapter one identifies the overall capacity constraints in the civil service; chapter two analyzes civil service pay and benefits; chapter three assesses human resource management; chapter four focuses on the education and health sectors; and chapter five summarizes the major findings and proposes reform options and the next steps.
format Economic & Sector Work :: Other Public Sector Study
author World Bank
author_facet World Bank
author_sort World Bank
title The Gambia - Improving Civil Service Performance : Main Analysis
title_short The Gambia - Improving Civil Service Performance : Main Analysis
title_full The Gambia - Improving Civil Service Performance : Main Analysis
title_fullStr The Gambia - Improving Civil Service Performance : Main Analysis
title_full_unstemmed The Gambia - Improving Civil Service Performance : Main Analysis
title_sort gambia - improving civil service performance : main analysis
publisher World Bank
publishDate 2012
url http://www-wds.worldbank.org/external/default/main?menuPK=64187510&pagePK=64193027&piPK=64187937&theSitePK=523679&menuPK=64187510&searchMenuPK=64187283&siteName=WDS&entityID=000333038_20100506001012
http://hdl.handle.net/10986/2848
_version_ 1764386041409568768
spelling okr-10986-28482021-04-23T14:02:04Z The Gambia - Improving Civil Service Performance : Main Analysis World Bank ACCOUNTABILITY ACCOUNTING ANTI-CORRUPTION AUDITOR AUTHORITY AUTONOMY BUDGETARY PROCESS BUDGETARY PROCESSES BUREAUCRACY CABINETS CADRES CAPACITY BUILDING CAPACITY BUILDING STRATEGY CENTRAL GOVERNMENT CITIZENS CIVIL SERVANTS CIVIL SERVICE CIVIL SERVICE REFORM CIVIL SERVICE REFORMS CIVIL SOCIETY CIVIL SOCIETY ORGANIZATIONS COMPOSITE INDICATORS CONSENSUS CONSTITUENCIES CONSTITUENCY CORRUPTION CORRUPTION PERCEPTION CORRUPTION PERCEPTION INDEX COST OF LIVING DEBT DECENTRALIZATION DECISION-MAKING DISCIPLINARY PROCEDURES DUE PROCESS EMPLOYMENT EXPENDITURE FINANCIAL MANAGEMENT FISCAL SUSTAINABILITY GOOD GOVERNANCE GOVERNANCE INDICATOR GOVERNANCE INDICATORS GOVERNANCE ISSUES GOVERNANCE RATINGS GOVERNMENT EFFECTIVENESS GOVERNMENT EXPENDITURES GOVERNMENT OFFICIALS GOVERNMENT POLICY GROWTH RATES HOUSING HUMAN RESOURCE HUMAN RESOURCE MANAGEMENT HUMAN RESOURCES IMPROVING GOVERNANCE INCOME INCOME LEVELS INDIVIDUAL BEHAVIOR INFLATION INFORMATION SYSTEM INITIATIVE INSTITUTIONAL ARRANGEMENT INSTITUTIONAL ARRANGEMENTS INSTITUTIONAL CONSTRAINTS INSTITUTIONAL ENVIRONMENT INSTITUTIONAL REFORMS INTERNATIONAL DEVELOPMENT INVESTIGATION JUDICIARY JUSTICE LABOR MOBILITY LACK OF ACCOUNTABILITY LACK OF TRANSPARENCY LAWS LAWYERS LEADERSHIP LEGAL FORM LEGAL FRAMEWORK LEGISLATURE LOCAL GOVERNMENT LOCAL GOVERNMENTS LOW INCOME COUNTRIES MEDIA MERITOCRACY MINISTER MINISTERS NATIONS PATRONAGE PENSIONS PER CAPITA INCOME PERFORMANCE APPRAISAL POLITICAL APPOINTMENTS POLITICAL ECONOMY POLITICAL LEADERSHIP POLITICAL PARTIES POOR GOVERNANCE POOR PERFORMANCE PRESIDENCY PRIVATE GAIN PROCUREMENT PUBLIC ADMINISTRATION PUBLIC ENTERPRISES PUBLIC EXPENDITURES PUBLIC HEALTH PUBLIC OFFICIALS PUBLIC POLICY PUBLIC PROCUREMENT PUBLIC SECTOR PUBLIC SECTOR PERFORMANCE PUBLIC SERVICE PUBLIC SERVICE DELIVERY PUBLIC SERVICES RECURRENT EXPENDITURES REGULATORY FRAMEWORK REPRESENTATIVES RESOURCE ALLOCATION RESOURCE ALLOCATIONS RETIREMENT RISK OF POVERTY SECONDARY SCHOOLS SERVICE DELIVERY SERVICE EMPLOYMENT SOCIAL SECTORS SOCIAL SERVICES SOCIAL WELFARE STRUCTURAL ADJUSTMENT TAX ADMINISTRATION TAXATION TECHNICAL ASSISTANCE TRANSPARENCY TRANSPARENCY INTERNATIONAL WAGES YOUTH There is a general consensus that The Gambia's civil service has a number of key capacity weaknesses. Pay is too low to hire, motivate and retain key technical and professional staffs. Staffs are not managed to achieve results, neither rewarded for good performance nor sanctioned for poor performance or breaking the rules. Frequent removals and transfers of Government officials have undermined job security and institutional knowledge. The main objective of this report is to outline the results of the analysis of civil service capacity constraints. Based on the analysis, the report presents options to consider for the proposed civil service reform program which the Government plans on preparing. The Personnel Management Office (PMO) drafted a reform strategy in August 2007, the 'public sector reform sector strategy paper 2007-2011,' which can be further developed by incorporating the findings of report. The expected goal of this strategy is to build the capacity of the civil service to formulate policies and allocate resources to implement those policies so as to ensure effective delivery of public services. This report is organized as follows: chapter one identifies the overall capacity constraints in the civil service; chapter two analyzes civil service pay and benefits; chapter three assesses human resource management; chapter four focuses on the education and health sectors; and chapter five summarizes the major findings and proposes reform options and the next steps. 2012-03-19T10:22:40Z 2012-03-19T10:22:40Z 2010-02-03 http://www-wds.worldbank.org/external/default/main?menuPK=64187510&pagePK=64193027&piPK=64187937&theSitePK=523679&menuPK=64187510&searchMenuPK=64187283&siteName=WDS&entityID=000333038_20100506001012 http://hdl.handle.net/10986/2848 English CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ World Bank World Bank Economic & Sector Work :: Other Public Sector Study Africa West Africa Sub-Saharan Africa Sahel Gambia, The