Change Management That Works : Making Impacts in Challenging Environments
Achieving better governance has been a central problem for development. When public services are not delivered as intended, reform action becomes necessary and that involves deliberate activities to change laws, structures, and processes to improve...
Main Authors: | , , , |
---|---|
Format: | Working Paper |
Language: | English |
Published: |
World Bank, Washington, DC
2017
|
Subjects: | |
Online Access: | http://documents.worldbank.org/curated/en/965071512568885187/Change-management-that-works-making-impacts-in-challenging-environments http://hdl.handle.net/10986/28988 |