The Value of Reference Letters

This paper shows that reference letters from former employers alleviate information asymmetries about workers' skills and improve both match quality and equity in the labor market. A resume audit study finds that using a reference letter in th...

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Bibliographic Details
Main Authors: Abel, Martin, Burger, Rulof, Piraino, Patrizio
Format: Working Paper
Language:English
Published: World Bank, Washington, DC 2017
Subjects:
Online Access:http://documents.worldbank.org/curated/en/632421513000919521/The-value-of-reference-letters
http://hdl.handle.net/10986/29002