Living Life : Assessing Bureaucratic Complexity in Citizen-Government Interactions

Living Life : Assessing Bureaucratic Complexity in Citizen-Government Interactions

Bureaucratic complexity in citizen-government interactions can be an obstacle to accessing basic services and exercising civil rights. This paper presents a new methodology to collect contributor-based data on the regulatory framework and...

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Bibliographic Details
Main Authors:	Perotti, Valeria, Kayumova, Marina, Mazoni Silva Martins, Natalia
Format:	Working Paper
Language:	English
Published:	World Bank, Washington, DC 2018
Subjects:	BUREAUCRACY GOVERNMENT CITIZEN ENGAGEMENT CIVIC PARTICIPATION ADMINISTRATIVE REFORM CIVIL REGISTRATION IDENTIFICATION VOTING PAYING TAXES PUBLIC HEALTH PUBLIC UTILITIES EDUCATION
Online Access:	http://documents.worldbank.org/curated/en/470591539194008898/Living-Life-Assessing-Bureaucratic-Complexity-in-Citizen-Government-Interactions http://hdl.handle.net/10986/30578

Internet

http://documents.worldbank.org/curated/en/470591539194008898/Living-Life-Assessing-Bureaucratic-Complexity-in-Citizen-Government-Interactions
http://hdl.handle.net/10986/30578