Does Management Matter? Evidence from India

A long-standing question in social science is to what extent differences in management cause differences in firm performance. To investigate this, the authors ran a management field experiment on large Indian textile firms, providing free consultin...

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Main Authors: Bloom, Nicholas, Eifert, Benn, Mahajan, Aprajit, McKenzie, David, Roberts, John
Format: Policy Research Working Paper
Language:English
Published: 2012
Subjects:
WEB
Online Access:http://www-wds.worldbank.org/external/default/main?menuPK=64187510&pagePK=64193027&piPK=64187937&theSitePK=523679&menuPK=64187510&searchMenuPK=64187283&siteName=WDS&entityID=000158349_20110223131540
http://hdl.handle.net/10986/3340
id okr-10986-3340
recordtype oai_dc
spelling okr-10986-33402021-04-23T14:02:09Z Does Management Matter? Evidence from India Bloom, Nicholas Eifert, Benn Mahajan, Aprajit McKenzie, David Roberts, John ACCOUNTING ACTION PLAN BEST PRACTICES BEST-PRACTICE BUSINESSES COBB-DOUGLAS PRODUCTION FUNCTION COMPUTER USERS COMPUTERS CONTROL SYSTEMS CORPORATE POLICY DECENTRALIZATION DEVELOPMENT ECONOMICS DOMESTIC MARKET DOWNWARD BIAS E-MAIL ECONOMIC GROWTH ECONOMICS EFFICIENCY IMPROVEMENTS EMPLOYEE EMPLOYMENT ENTERPRISE RESOURCE PLANNING EQUIPMENT ESTIMATED PRODUCTIVITY EXCLUSION RESTRICTION EXTERNAL CONSULTANTS FARMERS FINANCIAL CONSTRAINTS FINANCIAL SUPPORT FIRM ENTRY FIRM GROWTH FIRM LEVEL FIRM PERFORMANCE FIRM SIZE FIRM TURNOVER FIRM-LEVEL PRODUCTIVITIES FLOW CHART HUMAN RESOURCE HUMAN RESOURCE MANAGEMENT IMPACT ASSESSMENTS IMPLEMENTATION PERIOD IMPLEMENTATION STAGE INCOME INCOME INEQUALITY INDUSTRIAL DEVELOPMENT INDUSTRIAL RELATIONS INDUSTRY PRODUCTIVITY INFORMATION FLOW INFORMATION TECHNOLOGY INNOVATION INTERNATIONAL CONSULTANTS INTERNATIONAL STANDARDS INVENTORIES INVENTORY INVENTORY LEVELS INVENTORY MANAGEMENT LABOR ECONOMICS LABOR MARKETS LABOR PRODUCTIVITY LABOR REGULATIONS LABOR RELATIONS LEGAL ENVIRONMENT LOCAL FIRMS MANPOWER MANUFACTURING MANUFACTURING INDUSTRY MARKETING MATERIAL MEDIUM ENTERPRISES MOTIVATION MULTI-PLANT FIRMS NEW TECHNOLOGY OPEN ACCESS ORDER MANAGEMENT PERFORMANCE MEASURES POLITICAL ECONOMY PRESENT STUDY PREVIOUS WORK PRIMARY REASON PRIVATE FIRMS PRIVATE SECTOR PRIVATE SECTOR DEVELOPMENT PRODUCT INNOVATION PRODUCTION PROCESS PRODUCTIVE FIRMS PRODUCTIVITIES PRODUCTIVITY PRODUCTIVITY DISPERSION QUALITY MANAGEMENT RESULT RESULTS RETENTION SAFETY SAFETY REGULATIONS SCIENCE FOUNDATION SET OF STANDARD SKILL-BIASED TECHNOLOGIES SKILLED LABOR SKILLED WORKERS TARGETS TELEPHONE TEXTILES TOTAL EMPLOYMENT TOTAL WAGE TRAINING PLAN TRAINING PROGRAMS USES WAGE BILL WAGE INEQUALITY WAGE LEVEL WAGE RATES WAGES WEB WORKER WORKPLACE ORGANIZATION A long-standing question in social science is to what extent differences in management cause differences in firm performance. To investigate this, the authors ran a management field experiment on large Indian textile firms, providing free consulting on modern management practices to a randomly chosen set of treatment plants and compared their performance to the control plants. They find that adopting these management practices had three main effects. First, it raised average productivity by 11 percent through improved quality and efficiency and reduced inventory. Second, it increased decentralization of decision making, as better information flow enabled owners to delegate more decisions to middle managers. Third, it increased the use of computers, necessitated by the data collection and analysis involved in modern management. Since these practices were profitable this raises the question of why firms had not adopted these before. Their results suggest that informational barriers were a primary factor in explaining this lack of adoption. Modern management is a technology that diffuses slowly between firms, with many Indian firms initially unaware of its existence or impact. Since competition was limited by constraints on firm entry and growth, badly managed firms were not rapidly driven from the market. 2012-03-19T18:00:38Z 2012-03-19T18:00:38Z 2011-02-01 http://www-wds.worldbank.org/external/default/main?menuPK=64187510&pagePK=64193027&piPK=64187937&theSitePK=523679&menuPK=64187510&searchMenuPK=64187283&siteName=WDS&entityID=000158349_20110223131540 http://hdl.handle.net/10986/3340 English Policy Research working paper ; no. WPS 5573 CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ World Bank Publications & Research :: Policy Research Working Paper South Asia South Asia South Asia Asia India
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
topic ACCOUNTING
ACTION PLAN
BEST PRACTICES
BEST-PRACTICE
BUSINESSES
COBB-DOUGLAS PRODUCTION FUNCTION
COMPUTER USERS
COMPUTERS
CONTROL SYSTEMS
CORPORATE POLICY
DECENTRALIZATION
DEVELOPMENT ECONOMICS
DOMESTIC MARKET
DOWNWARD BIAS
E-MAIL
ECONOMIC GROWTH
ECONOMICS
EFFICIENCY IMPROVEMENTS
EMPLOYEE
EMPLOYMENT
ENTERPRISE RESOURCE PLANNING
EQUIPMENT
ESTIMATED PRODUCTIVITY
EXCLUSION RESTRICTION
EXTERNAL CONSULTANTS
FARMERS
FINANCIAL CONSTRAINTS
FINANCIAL SUPPORT
FIRM ENTRY
FIRM GROWTH
FIRM LEVEL
FIRM PERFORMANCE
FIRM SIZE
FIRM TURNOVER
FIRM-LEVEL PRODUCTIVITIES
FLOW CHART
HUMAN RESOURCE
HUMAN RESOURCE MANAGEMENT
IMPACT ASSESSMENTS
IMPLEMENTATION PERIOD
IMPLEMENTATION STAGE
INCOME
INCOME INEQUALITY
INDUSTRIAL DEVELOPMENT
INDUSTRIAL RELATIONS
INDUSTRY PRODUCTIVITY
INFORMATION FLOW
INFORMATION TECHNOLOGY
INNOVATION
INTERNATIONAL CONSULTANTS
INTERNATIONAL STANDARDS
INVENTORIES
INVENTORY
INVENTORY LEVELS
INVENTORY MANAGEMENT
LABOR ECONOMICS
LABOR MARKETS
LABOR PRODUCTIVITY
LABOR REGULATIONS
LABOR RELATIONS
LEGAL ENVIRONMENT
LOCAL FIRMS
MANPOWER
MANUFACTURING
MANUFACTURING INDUSTRY
MARKETING
MATERIAL
MEDIUM ENTERPRISES
MOTIVATION
MULTI-PLANT FIRMS
NEW TECHNOLOGY
OPEN ACCESS
ORDER MANAGEMENT
PERFORMANCE MEASURES
POLITICAL ECONOMY
PRESENT STUDY
PREVIOUS WORK
PRIMARY REASON
PRIVATE FIRMS
PRIVATE SECTOR
PRIVATE SECTOR DEVELOPMENT
PRODUCT INNOVATION
PRODUCTION PROCESS
PRODUCTIVE FIRMS
PRODUCTIVITIES
PRODUCTIVITY
PRODUCTIVITY DISPERSION
QUALITY MANAGEMENT
RESULT
RESULTS
RETENTION
SAFETY
SAFETY REGULATIONS
SCIENCE FOUNDATION
SET OF STANDARD
SKILL-BIASED TECHNOLOGIES
SKILLED LABOR
SKILLED WORKERS
TARGETS
TELEPHONE
TEXTILES
TOTAL EMPLOYMENT
TOTAL WAGE
TRAINING PLAN
TRAINING PROGRAMS
USES
WAGE BILL
WAGE INEQUALITY
WAGE LEVEL
WAGE RATES
WAGES
WEB
WORKER
WORKPLACE ORGANIZATION
spellingShingle ACCOUNTING
ACTION PLAN
BEST PRACTICES
BEST-PRACTICE
BUSINESSES
COBB-DOUGLAS PRODUCTION FUNCTION
COMPUTER USERS
COMPUTERS
CONTROL SYSTEMS
CORPORATE POLICY
DECENTRALIZATION
DEVELOPMENT ECONOMICS
DOMESTIC MARKET
DOWNWARD BIAS
E-MAIL
ECONOMIC GROWTH
ECONOMICS
EFFICIENCY IMPROVEMENTS
EMPLOYEE
EMPLOYMENT
ENTERPRISE RESOURCE PLANNING
EQUIPMENT
ESTIMATED PRODUCTIVITY
EXCLUSION RESTRICTION
EXTERNAL CONSULTANTS
FARMERS
FINANCIAL CONSTRAINTS
FINANCIAL SUPPORT
FIRM ENTRY
FIRM GROWTH
FIRM LEVEL
FIRM PERFORMANCE
FIRM SIZE
FIRM TURNOVER
FIRM-LEVEL PRODUCTIVITIES
FLOW CHART
HUMAN RESOURCE
HUMAN RESOURCE MANAGEMENT
IMPACT ASSESSMENTS
IMPLEMENTATION PERIOD
IMPLEMENTATION STAGE
INCOME
INCOME INEQUALITY
INDUSTRIAL DEVELOPMENT
INDUSTRIAL RELATIONS
INDUSTRY PRODUCTIVITY
INFORMATION FLOW
INFORMATION TECHNOLOGY
INNOVATION
INTERNATIONAL CONSULTANTS
INTERNATIONAL STANDARDS
INVENTORIES
INVENTORY
INVENTORY LEVELS
INVENTORY MANAGEMENT
LABOR ECONOMICS
LABOR MARKETS
LABOR PRODUCTIVITY
LABOR REGULATIONS
LABOR RELATIONS
LEGAL ENVIRONMENT
LOCAL FIRMS
MANPOWER
MANUFACTURING
MANUFACTURING INDUSTRY
MARKETING
MATERIAL
MEDIUM ENTERPRISES
MOTIVATION
MULTI-PLANT FIRMS
NEW TECHNOLOGY
OPEN ACCESS
ORDER MANAGEMENT
PERFORMANCE MEASURES
POLITICAL ECONOMY
PRESENT STUDY
PREVIOUS WORK
PRIMARY REASON
PRIVATE FIRMS
PRIVATE SECTOR
PRIVATE SECTOR DEVELOPMENT
PRODUCT INNOVATION
PRODUCTION PROCESS
PRODUCTIVE FIRMS
PRODUCTIVITIES
PRODUCTIVITY
PRODUCTIVITY DISPERSION
QUALITY MANAGEMENT
RESULT
RESULTS
RETENTION
SAFETY
SAFETY REGULATIONS
SCIENCE FOUNDATION
SET OF STANDARD
SKILL-BIASED TECHNOLOGIES
SKILLED LABOR
SKILLED WORKERS
TARGETS
TELEPHONE
TEXTILES
TOTAL EMPLOYMENT
TOTAL WAGE
TRAINING PLAN
TRAINING PROGRAMS
USES
WAGE BILL
WAGE INEQUALITY
WAGE LEVEL
WAGE RATES
WAGES
WEB
WORKER
WORKPLACE ORGANIZATION
Bloom, Nicholas
Eifert, Benn
Mahajan, Aprajit
McKenzie, David
Roberts, John
Does Management Matter? Evidence from India
geographic_facet South Asia
South Asia
South Asia
Asia
India
relation Policy Research working paper ; no. WPS 5573
description A long-standing question in social science is to what extent differences in management cause differences in firm performance. To investigate this, the authors ran a management field experiment on large Indian textile firms, providing free consulting on modern management practices to a randomly chosen set of treatment plants and compared their performance to the control plants. They find that adopting these management practices had three main effects. First, it raised average productivity by 11 percent through improved quality and efficiency and reduced inventory. Second, it increased decentralization of decision making, as better information flow enabled owners to delegate more decisions to middle managers. Third, it increased the use of computers, necessitated by the data collection and analysis involved in modern management. Since these practices were profitable this raises the question of why firms had not adopted these before. Their results suggest that informational barriers were a primary factor in explaining this lack of adoption. Modern management is a technology that diffuses slowly between firms, with many Indian firms initially unaware of its existence or impact. Since competition was limited by constraints on firm entry and growth, badly managed firms were not rapidly driven from the market.
format Publications & Research :: Policy Research Working Paper
author Bloom, Nicholas
Eifert, Benn
Mahajan, Aprajit
McKenzie, David
Roberts, John
author_facet Bloom, Nicholas
Eifert, Benn
Mahajan, Aprajit
McKenzie, David
Roberts, John
author_sort Bloom, Nicholas
title Does Management Matter? Evidence from India
title_short Does Management Matter? Evidence from India
title_full Does Management Matter? Evidence from India
title_fullStr Does Management Matter? Evidence from India
title_full_unstemmed Does Management Matter? Evidence from India
title_sort does management matter? evidence from india
publishDate 2012
url http://www-wds.worldbank.org/external/default/main?menuPK=64187510&pagePK=64193027&piPK=64187937&theSitePK=523679&menuPK=64187510&searchMenuPK=64187283&siteName=WDS&entityID=000158349_20110223131540
http://hdl.handle.net/10986/3340
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