E-Service quality : Malaysian perceptions / Noor Habibah Arshad, Norjansalika Janom and Isnainy Mohd Idris
The opportunities and challenges offered by the 'electronic retail market place' are certainly generating both excitement and concern within the business community. However, Internet retailing is still very much in its infancy especially in Malaysia. One of the factors to boost the usage o...
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| Format: | Article |
| Language: | English |
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Fakulti Teknologi Maklumat dan Sains Kuantitatif
2005
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| Online Access: | http://ir.uitm.edu.my/id/eprint/11650/ http://ir.uitm.edu.my/id/eprint/11650/1/AJ_NOOR%20HABIBAH%20ARSHAD%20JTMSK%2005%201.pdf |