A study of customer service rendered by Container Haulage, Kontena National, (Port Klang) / Hazlinda Hashim
The main objective of this exercise is to study the customers service level provided by Container Haulage, Kontena Nasional Port Klang and to suggest any improvements if necessary. Besides that, the research is carry out in order to study the effect of customer service on the performance and efficie...
| Main Author: | |
|---|---|
| Format: | Student Project |
| Language: | English |
| Published: |
Faculty of Business and Management
1994
|
| Subjects: | |
| Online Access: | http://ir.uitm.edu.my/id/eprint/1317/ http://ir.uitm.edu.my/id/eprint/1317/1/PPb_HAZLINDA%20HASHIM%20BM%2094_5%20P01.pdf |