Records management and ISO 9000 / Prof. Dato' Dr. Raja Abdullah Yaacob
The quality standard in records management depends on proficiency not only in records management but also in the business operations that comprise the mission of the organization. In a quality environment, operating without a records management program could result in loss of business, erosion of cu...
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| Format: | Article |
| Language: | English |
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Faculty of Information Management
2009
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| Online Access: | http://ir.uitm.edu.my/id/eprint/13984/ http://ir.uitm.edu.my/id/eprint/13984/1/AJ_RAJA%20ABDULLAH%20YAACOB%20TINTA%2009%282%29.pdf |