An investigation on the quality of service performance of RapidBET bus service / Noraziyan Abd Aziz
The Government of Malaysia encourages its people to use public transport instead of private vehicles in order to reduce traffic congestion. However, the failure of public transport to serve their users with high quality of service has discouraged the use of public transport. Therefore, the governme...
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| Format: | Thesis |
| Language: | English |
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2014
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| Online Access: | http://ir.uitm.edu.my/id/eprint/14196/ http://ir.uitm.edu.my/id/eprint/14196/1/TM_NORAZIYAN%20ABD%20AZIZ%20EC%2014_5.pdf |