Total quality management practices among staff in district education offices in Negeri Sembilan / Ain Nathasha Omar
The purpose of this study was to determine the awareness of Total Quality Management on Deming 14 points among District Education Office staff, to determine any significant differences of perception on Quality Management of Deming 14 points based on demographic factors among District Education Offic...
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| Format: | Thesis |
| Language: | English |
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2014
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| Online Access: | http://ir.uitm.edu.my/id/eprint/14774/ http://ir.uitm.edu.my/id/eprint/14774/1/TM_AIN%20NATHASHA%20OMAR%20ED%2014_5.pdf |