A study on students’ satisfaction towards the housing facilities at Apartment Pelajar Jalan Tun Ali (APJTA) / Mohd Irwan Wahab and Ahmad Farid Zainal
Service quality is a concept that has aroused considerable interest and debate in the research literature because of the difficulties in both defining and measuring it with no overall consensus emerging on either. Customer satisfaction and service quality are often treated together as functions of c...
| Main Authors: | , |
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| Format: | Student Project |
| Language: | English |
| Published: |
Faculty of Administrative Science and Policy Studies
2012
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| Subjects: | |
| Online Access: | http://ir.uitm.edu.my/id/eprint/14999/ http://ir.uitm.edu.my/id/eprint/14999/1/PPb_MOHD%20IRWAN%20WAHAB%20AM%2012_5.pdf |