Ramli, N. A., & Saliman, N. (2012). Factors of staff professionalism at counter services affect customer satisfaction: A case study at TMpoint Jalan Gajah Berang, Melaka / Nurul Akma Ramli and Nurhayati Saliman. Faculty of Administrative Science and Policy Studies.
Chicago Style (17th ed.) CitationRamli, Nurul Akma, and Nurhayati Saliman. Factors of Staff Professionalism at Counter Services Affect Customer Satisfaction: A Case Study at TMpoint Jalan Gajah Berang, Melaka / Nurul Akma Ramli and Nurhayati Saliman. Faculty of Administrative Science and Policy Studies, 2012.
MLA (8th ed.) CitationRamli, Nurul Akma, and Nurhayati Saliman. Factors of Staff Professionalism at Counter Services Affect Customer Satisfaction: A Case Study at TMpoint Jalan Gajah Berang, Melaka / Nurul Akma Ramli and Nurhayati Saliman. Faculty of Administrative Science and Policy Studies, 2012.