The influence of occupational stress towards employees’ job satisfaction and job performance (a case of Grand Blue Wave Hotel Shah Alam) / Amirah Che Ayub
Employees in hotel industries are believed to face high level of occupational stress which leads to higher percentage of turnover.Operational employees may experience high level of stress as a result of the conflicting demands of the company, supervisors, and customers. Besides, employees in the ope...
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| Format: | Thesis |
| Language: | English |
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2013
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| Online Access: | http://ir.uitm.edu.my/id/eprint/17690/ http://ir.uitm.edu.my/id/eprint/17690/2/TM_AMIRAH%20CHE%20AYUB%20HM%2013_5.pdf |