The perception of customers (Celcom, Maxis And Digi) towards service quality of Acision Sdn. Bhd./ Siti Nooraishah Abdul Majid

This research is about to study on perception of customers towards service quality of Acision Sdn. Bhd. The dimensions such as tangibles, reliability, responsiveness, assurance and empathy have been identified in order to investigate whether or not these factors have an effect towards service quali...

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Bibliographic Details
Format: Student Project
Published: Faculty of Business and Management 2007
Online Access:http://ir.uitm.edu.my/id/eprint/18026/