The perception and satisfaction of customers towards the service quality provided by De Rhu Beach Resort, Kuantan / Nor Liza Marjoni

Customer's satisfaction is an ultimate important factor in the service industry and has be given priority by most of the organization today as their competitive advantages to win customers. This project paper is mainly focus on the service quality provided by De Rhu Beach Resort in creating and...

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Bibliographic Details
Format: Student Project
Language:English
Published: Faculty of Business Management 2005
Online Access:http://ir.uitm.edu.my/id/eprint/18514/
http://ir.uitm.edu.my/id/eprint/18514/1/PPb_NOR%20LIZA%20MARJONI%20BM%2005_5.pdf