The perception and satisfaction of customers towards the service quality provided by De Rhu Beach Resort, Kuantan / Nor Liza Marjoni
Customer's satisfaction is an ultimate important factor in the service industry and has be given priority by most of the organization today as their competitive advantages to win customers. This project paper is mainly focus on the service quality provided by De Rhu Beach Resort in creating and...
| Format: | Student Project |
|---|---|
| Language: | English |
| Published: |
Faculty of Business Management
2005
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| Online Access: | http://ir.uitm.edu.my/id/eprint/18514/ http://ir.uitm.edu.my/id/eprint/18514/1/PPb_NOR%20LIZA%20MARJONI%20BM%2005_5.pdf |