The effect of Total Quality Management (TQM) practices on employees' job satisfaction of Telekom Malaysia Berhad (TM) / Nurhazwanii Abdul Hafiz

Nowadays, Total Quality Management practices have become more important for organization to ensure the quality of products or services the organization offers will meet their customers' wants and needs. However, in this study will show how important of TQM practices to the organizations and to...

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Bibliographic Details
Format: Student Project
Language:English
Published: Faculty of Business and Management 2007
Online Access:http://ir.uitm.edu.my/id/eprint/18551/
http://ir.uitm.edu.my/id/eprint/18551/1/PPb_NURHAZWANII%20ABDUL%20HAFIZ%20BM%2007_5.pdf