The relationships among the perceived importance of ASNB's agent functions, selected demographic and customer satisfaction on services rendered by ASNB's agent: Maybank, Taman Melawati, Kuala Lumpur / Ezdiana Hanani Hj Tumingan
The service rendered by ASNB's agent is the focus of the study. Understanding the customer satisfaction towards the function performed by ASNB;s agent and the services provided by ASNB;s agent is a critical issues for principal, agent and unit holders. The major findings of this research found...
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| Format: | Student Project |
| Language: | English |
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Faculty of Business and Management
2005
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| Online Access: | http://ir.uitm.edu.my/id/eprint/19014/ http://ir.uitm.edu.my/id/eprint/19014/1/PPb_EZDIANA%20HANANI%20TUMINGAN%20BM%2005_5.pdf |