The impact of product quality, service quality, price and location on satisfaction and behavioural intentions in housing industry:the moderating role of delivery systems / Aziam Mustafa

Customer satisfaction is essential for enhancement of competitive advantage in housing industry. Customer satisfaction brings about a lot of positive implications to the companies, which may contribute to a successful business. It is essential to maintain the customers’ satisfaction by offering the...

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Bibliographic Details
Main Author: Mustafa, Aziam
Format: Book Section
Language:English
Published: Institute of Graduate Studies, UiTM 2015
Subjects:
Online Access:http://ir.uitm.edu.my/id/eprint/19218/
http://ir.uitm.edu.my/id/eprint/19218/1/ABS_AZIAM%20MUSTAFA%20TDRA%20VOL%207%20IGS%2015.pdf