Farmers’ market participant perceived service quality of FAMA / Farhanah Jamalludin
The scope of study in this research is Farmers’ Market participant perceived service quality of FAMA. In this study, the researcher uses the SERVQUAL model to measuring the service quality. The problem occur when have the differences between the customer expectation and customer perception. The firm...
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Format: | Student Project |
Language: | English |
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Faculty of Business and Management
2010
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Online Access: | http://ir.uitm.edu.my/id/eprint/20921/ http://ir.uitm.edu.my/id/eprint/20921/1/PPb_FARHANAH%20JAMALLUDIN%20BM%20T%2010_5.pdf |