Ritual effectiveness framework for non-profit organisations (NPOs) / Ruhaya Atan … [et al.]
This study proposes a framework for non-profit organisations (NPOs) ritual effectiveness integrating both the tangible and intangible dimensions: clients’ satisfaction, programmes and service’s efficiency, increase in clients, programmes and service’s quality, and programmes and service’s effectiven...
| Main Authors: | , , , , |
|---|---|
| Format: | Research Reports |
| Language: | English |
| Published: |
Research Management Institute (RMI)
2013
|
| Subjects: | |
| Online Access: | http://ir.uitm.edu.my/id/eprint/20938/ http://ir.uitm.edu.my/id/eprint/20938/1/LP_RUHAYA%20ATAN%20RMI%2013_5.pdf |