Ritual effectiveness framework for non-profit organisations (NPOs) / Ruhaya Atan … [et al.]

This study proposes a framework for non-profit organisations (NPOs) ritual effectiveness integrating both the tangible and intangible dimensions: clients’ satisfaction, programmes and service’s efficiency, increase in clients, programmes and service’s quality, and programmes and service’s effectiven...

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Main Authors:	Atan, Ruhaya, Zainon, Saunah, Yap, Bee Wah, Rahim, Azlina, Yeow, Roland, Theng Nam
Format:	Research Reports
Language:	English
Published:	Research Management Institute (RMI) 2013
Subjects:	Environmental policy and economic development. Sustainable development. Environmental management Groups and organizations
Online Access:	http://ir.uitm.edu.my/id/eprint/20938/ http://ir.uitm.edu.my/id/eprint/20938/1/LP_RUHAYA%20ATAN%20RMI%2013_5.pdf

id	uitm-20938
recordtype	eprints
spelling	uitm-209382018-10-08T02:56:45Z http://ir.uitm.edu.my/id/eprint/20938/ Ritual effectiveness framework for non-profit organisations (NPOs) / Ruhaya Atan … [et al.] Atan, Ruhaya Zainon, Saunah Yap, Bee Wah Rahim, Azlina Yeow, Roland, Theng Nam Environmental policy and economic development. Sustainable development. Environmental management Groups and organizations This study proposes a framework for non-profit organisations (NPOs) ritual effectiveness integrating both the tangible and intangible dimensions: clients’ satisfaction, programmes and service’s efficiency, increase in clients, programmes and service’s quality, and programmes and service’s effectiveness. With strong impetus for accountability, the movement toward performance or effectiveness evaluation has gained momentum particularly in non-profits as this sector is becoming increasingly important as a result of its continuous growth. There are 44,936 registered non-profit organisations with the Registry of Societies (ROS) as at March 2009. However, for-profit performance indicators are inappropriate to be applied in non-profits, given their multiple services and programs, lack of bottom line motive, and the difficulty of measuring outputs.The motivation behind this study is to establish the performance framework for NPOs effectiveness with multiple dimensions. Ritual effectiveness uses both tangible and intangibles effectiveness dimensions in evaluating NPOs effectiveness. This study will provide the framework for performance (effectiveness) of NPOs in Malaysia with outside (external) bench marking as a foundation. This framework will assist the regulatory body, the Registry of Society (ROS) to regulate NPOs in Malaysia to provide better performance reporting. This is important since effectiveness measures have an impact on the allocation of resources, thus assist the Welfare Department to allocate the resources to those high-performace or NPOs. Research Management Institute (RMI) 2013 Research Reports NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/20938/1/LP_RUHAYA%20ATAN%20RMI%2013_5.pdf Atan, Ruhaya and Zainon, Saunah and Yap, Bee Wah and Rahim, Azlina and Yeow, Roland, Theng Nam (2013) Ritual effectiveness framework for non-profit organisations (NPOs) / Ruhaya Atan … [et al.]. [Research Reports]
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Teknologi MARA
building	UiTM Institutional Repository
collection	Online Access
language	English
topic	Environmental policy and economic development. Sustainable development. Environmental management Groups and organizations
spellingShingle	Environmental policy and economic development. Sustainable development. Environmental management Groups and organizations Atan, Ruhaya Zainon, Saunah Yap, Bee Wah Rahim, Azlina Yeow, Roland, Theng Nam Ritual effectiveness framework for non-profit organisations (NPOs) / Ruhaya Atan … [et al.]
description	This study proposes a framework for non-profit organisations (NPOs) ritual effectiveness integrating both the tangible and intangible dimensions: clients’ satisfaction, programmes and service’s efficiency, increase in clients, programmes and service’s quality, and programmes and service’s effectiveness. With strong impetus for accountability, the movement toward performance or effectiveness evaluation has gained momentum particularly in non-profits as this sector is becoming increasingly important as a result of its continuous growth. There are 44,936 registered non-profit organisations with the Registry of Societies (ROS) as at March 2009. However, for-profit performance indicators are inappropriate to be applied in non-profits, given their multiple services and programs, lack of bottom line motive, and the difficulty of measuring outputs.The motivation behind this study is to establish the performance framework for NPOs effectiveness with multiple dimensions. Ritual effectiveness uses both tangible and intangibles effectiveness dimensions in evaluating NPOs effectiveness. This study will provide the framework for performance (effectiveness) of NPOs in Malaysia with outside (external) bench marking as a foundation. This framework will assist the regulatory body, the Registry of Society (ROS) to regulate NPOs in Malaysia to provide better performance reporting. This is important since effectiveness measures have an impact on the allocation of resources, thus assist the Welfare Department to allocate the resources to those high-performace or NPOs.
format	Research Reports
author	Atan, Ruhaya Zainon, Saunah Yap, Bee Wah Rahim, Azlina Yeow, Roland, Theng Nam
author_facet	Atan, Ruhaya Zainon, Saunah Yap, Bee Wah Rahim, Azlina Yeow, Roland, Theng Nam
author_sort	Atan, Ruhaya
title	Ritual effectiveness framework for non-profit organisations (NPOs) / Ruhaya Atan … [et al.]
title_short	Ritual effectiveness framework for non-profit organisations (NPOs) / Ruhaya Atan … [et al.]
title_full	Ritual effectiveness framework for non-profit organisations (NPOs) / Ruhaya Atan … [et al.]
title_fullStr	Ritual effectiveness framework for non-profit organisations (NPOs) / Ruhaya Atan … [et al.]
title_full_unstemmed	Ritual effectiveness framework for non-profit organisations (NPOs) / Ruhaya Atan … [et al.]
title_sort	ritual effectiveness framework for non-profit organisations (npos) / ruhaya atan … [et al.]
publisher	Research Management Institute (RMI)
publishDate	2013
url	http://ir.uitm.edu.my/id/eprint/20938/ http://ir.uitm.edu.my/id/eprint/20938/1/LP_RUHAYA%20ATAN%20RMI%2013_5.pdf
first_indexed	2023-09-18T23:05:31Z
last_indexed	2023-09-18T23:05:31Z
_version_	1777418456500535296

Ritual effectiveness framework for non-profit organisations (NPOs) / Ruhaya Atan … [et al.]

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