An analysis on the service quality performance by Seri Warisan Resort / Rosdadawiyad Omar
This research is study on service quality at Seri Warisan Resort. Service is an act or performance that creates benefit for customers by bringing about a desired change in or on behalf of-the recipient. Quality is the degree to which a service satisfies customers by meeting their needs, wants and ex...
| Main Author: | |
|---|---|
| Format: | Student Project |
| Language: | English |
| Published: |
Faculty of Business and Management
2006
|
| Subjects: | |
| Online Access: | http://ir.uitm.edu.my/id/eprint/22455/ http://ir.uitm.edu.my/id/eprint/22455/1/PPb_ROSDADAWIYAD%20OMAR%20M%20BM%2006_5.pdf |