A study on factor that influence customer satisfaction toward quality services provided by Tabung Haji, Tanjong Karang, Selangor / Siti Zarina Mohamad Amin

A study on factor that influence customer satisfaction toward quality services provided by Tabung Haji, Tanjong Karang, Selangor / Siti Zarina Mohamad Amin

The Pilgrims Fund Board (Lembaga Tabung Haji) was established from the establishment of Pilgrims Fund Corporation in November 1962 and commenced operation on September 30,1963 with the main objective of providing quality product and services to the customers. TH Tanjong Karang is one of the TH'...

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Bibliographic Details
Main Author: Mohamad Amin, Siti Zarina
Format: Student Project
Language:English
Published: Faculty of Administration Science and Policy Studies 2004
Subjects:
Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Consumer satisfaction
Customer services. Customer relations
Online Access:http://ir.uitm.edu.my/id/eprint/22501/
http://ir.uitm.edu.my/id/eprint/22501/1/PPb_SITI%20ZARINA%20MOHAMAD%20AMIN%20M%20AM%2004_5.pdf

Internet

http://ir.uitm.edu.my/id/eprint/22501/
http://ir.uitm.edu.my/id/eprint/22501/1/PPb_SITI%20ZARINA%20MOHAMAD%20AMIN%20M%20AM%2004_5.pdf

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