Consumer perception on MPH Bookstores service marketing towards achieving customer satisfaction / Nurul Soleha Hashim
Because of the trouble, most bookstores were facing, the researcher proposed a factor that contributes to the success of customer satisfaction. With this, the study aimed to look into the relationship of that factor that leads to customer satisfaction. After which, it looked into the relationship of...
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Format: | Student Project |
Language: | English |
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Faculty of Business and Management
2018
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Online Access: | http://ir.uitm.edu.my/id/eprint/23585/ http://ir.uitm.edu.my/id/eprint/23585/1/PPb_NURUL%20SOLEHA%20HASHIM%20M%20BM%2018_5.pdf |