A study on the level of customer satisfaction towards tangible facilities in Melaka River Pirate Park / Muhammad Hasif Sulaiman, Nursyafiqah Harris Fadilah and Siti Masturah Ayu Mohd Fauzi

A study on the level of customer satisfaction towards tangible facilities in Melaka River Pirate Park / Muhammad Hasif Sulaiman, Nursyafiqah Harris Fadilah and Siti Masturah Ayu Mohd Fauzi

The theme park industry has experienced steady growth for many years, and it has developed into a global phenomenon. Monitoring visitor satisfaction is critical to help ensure a satisfying overall experience, customer value, and repeat visits. Here, we examine customer satisfaction from the data col...

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Bibliographic Details
Main Authors: Sulaiman, Muhammad Hasif, Harris Fadilah, Nursyafiqah, Mohd Fauzi, Siti Masturah Ayu
Format: Student Project
Language:English
Published: Faculty of Hotel and Tourism Management 2013
Subjects:
Travel and state. Tourism
Recreational areas and facilities. Recreation centers
Consumer satisfaction
Online Access:http://ir.uitm.edu.my/id/eprint/23620/
http://ir.uitm.edu.my/id/eprint/23620/1/PPb_MUHAMMAD%20HASIF%20SULAIMAN%20M%20HM%2013_5.pdf

Internet

http://ir.uitm.edu.my/id/eprint/23620/
http://ir.uitm.edu.my/id/eprint/23620/1/PPb_MUHAMMAD%20HASIF%20SULAIMAN%20M%20HM%2013_5.pdf

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