A study on the factors that involved in improving quality of services in Jabatan Tenaga Kerja Batu Pahat / Fairuz Izzati Othman
The study is focuses on the quality of service culture in Jabatan Tenaga Kerja Batu Pahat. There have three objective of this research study. Firstly is to measure the relationship of quality of services in term of technology, management commitment, and trained staff in JTKBP. Secondly is to identif...
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Format: | Student Project |
Language: | English |
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Faculty of Business and Management
2010
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Online Access: | http://ir.uitm.edu.my/id/eprint/24277/ http://ir.uitm.edu.my/id/eprint/24277/1/PPb_FAIRUZ%20IZZATI%20OTHMAN%20BM%20T_5.pdf |