Factors contribute to customer complaint towards services at operation department in Johor Port Berhad / Aqashah Shahren Luqman
Port is one of the important links between different modes of transport within the logistics chain. In other words, ports play a vital role for the purpose of achieving more customers in the international market. Customer is the people who bring a profit to the ports. However, the local port exists...
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| Format: | Student Project |
| Language: | English |
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Faculty of Business and Management
2013
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| Online Access: | http://ir.uitm.edu.my/id/eprint/24749/ http://ir.uitm.edu.my/id/eprint/24749/1/PPb_AQASHAH%20SHAHREN%20LUQMAN%20M%20BM%2013_5.pdf |