Abu Bakar, A. (2010). The study of factors determining service quality of the customer service agents in passenger handling department (KL Airport Services Sdn Bhd) / Azwani Abu Bakar. Faculty of Business and Management.
Chicago Style (17th ed.) CitationAbu Bakar, Azwani. The Study of Factors Determining Service Quality of the Customer Service Agents in Passenger Handling Department (KL Airport Services Sdn Bhd) / Azwani Abu Bakar. Faculty of Business and Management, 2010.
MLA (8th ed.) CitationAbu Bakar, Azwani. The Study of Factors Determining Service Quality of the Customer Service Agents in Passenger Handling Department (KL Airport Services Sdn Bhd) / Azwani Abu Bakar. Faculty of Business and Management, 2010.
Warning: These citations may not always be 100% accurate.