A study on E-Government services in MYEG Services Berhad: customer perception of E-Government services quality / Ida Dayana Md Zin
Purpose The purpose of this paper is to study on how MYEG Services Berhad responds towards delivering the service quality to the public. Researcher has signaled the need for Service Quality framework and model of initiatives to explore ways in which strategic service quality can be integrated into b...
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| Format: | Student Project |
| Language: | English |
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Faculty of Business and Management
2009
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| Online Access: | http://ir.uitm.edu.my/id/eprint/25021/ http://ir.uitm.edu.my/id/eprint/25021/1/PPb_IDA%20DAYANA%20MD%20ZIN%20M%20BM%2009_5.pdf |