The effect of relationship marketing tactics on customer loyalty within the Malaysian mobile telecommunication industry: the mediating role of relationship quality / Mohamad Fariz Abdullah
The effect of relationship marketing tactics on customer loyalty within the Malaysian mobile telecommunication industry: the mediating role of relationship quality / Mohamad Fariz Abdullah The subject area of this study is concerned with the effect of relationship marketing tactics and relationshi...
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Format: | Thesis |
Language: | English |
Published: |
2017
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Online Access: | http://ir.uitm.edu.my/id/eprint/27722/ http://ir.uitm.edu.my/id/eprint/27722/1/TM_MOHAMAD%20FARIZ%20ABDULLAH%20BM%2017_5.pdf |