The impact of word of mouth on consumer purchase intention for smartphone / Tuan Farah Azlinda Tuan Ismail
The purpose of this study is to determine the impact of WOM towards purchase intention for smartphone among youth generations. The research is based on a sample of 135 respondents. The result show that source attractiveness variables have significant influence on purchase intention for smartphone am...
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Faculty of Business and Management
2020
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Online Access: | http://ir.uitm.edu.my/id/eprint/28582/ http://ir.uitm.edu.my/id/eprint/28582/1/PPb_TUAN%20FARAH%20AZLINDA%20TUAN%20ISMAIL%20BM%20M%2020_5.pdf |
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uitm-285822020-03-11T06:59:42Z http://ir.uitm.edu.my/id/eprint/28582/ The impact of word of mouth on consumer purchase intention for smartphone / Tuan Farah Azlinda Tuan Ismail Tuan Ismail, Tuan Farah Azlinda Marketing research. Marketing research companies. Sales forecasting Market surveys. Including brand choice. Brand loyalty Purchasing. Selling. Sales personnel. Sales executives Social influence. Social pressure The purpose of this study is to determine the impact of WOM towards purchase intention for smartphone among youth generations. The research is based on a sample of 135 respondents. The result show that source attractiveness variables have significant influence on purchase intention for smartphone among youth generations. It involves the process of conducting the research such as in determining the sample, the reliability and validity of questionnaire and including the research design, sampling technique, data collection method also involving primary data, secondary source and data analysis technique. Word of mouth or known as WOM is defined as a new marketing tool in the hands of marketers emerging in the digital age that can be effectively leveraged to achieve the desired consumer groups and influence consumer attitudes effectively and it could generate a large amount of revenue. The main objective of this study is to determine whether the factors (ie: source credibility, source expertise, source attractiveness and social tie strength) have impact on consumer purchase intention for smartphone. The strongest relationship can be identified is between source attractiveness and purchase intention among youth generations. Faculty of Business and Management 2020 Student Project NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/28582/1/PPb_TUAN%20FARAH%20AZLINDA%20TUAN%20ISMAIL%20BM%20M%2020_5.pdf Tuan Ismail, Tuan Farah Azlinda (2020) The impact of word of mouth on consumer purchase intention for smartphone / Tuan Farah Azlinda Tuan Ismail. [Student Project] (Unpublished) |
repository_type |
Digital Repository |
institution_category |
Local University |
institution |
Universiti Teknologi MARA |
building |
UiTM Institutional Repository |
collection |
Online Access |
language |
English |
topic |
Marketing research. Marketing research companies. Sales forecasting Market surveys. Including brand choice. Brand loyalty Purchasing. Selling. Sales personnel. Sales executives Social influence. Social pressure |
spellingShingle |
Marketing research. Marketing research companies. Sales forecasting Market surveys. Including brand choice. Brand loyalty Purchasing. Selling. Sales personnel. Sales executives Social influence. Social pressure Tuan Ismail, Tuan Farah Azlinda The impact of word of mouth on consumer purchase intention for smartphone / Tuan Farah Azlinda Tuan Ismail |
description |
The purpose of this study is to determine the impact of WOM towards purchase intention for smartphone among youth generations. The research is based on a sample of 135 respondents. The result show that source attractiveness variables have significant influence on purchase intention for smartphone among youth generations. It involves the process of conducting the research such as in determining the sample, the reliability and validity of questionnaire and including the research design, sampling technique, data collection method also involving primary data, secondary source and data analysis technique. Word of mouth or known as WOM is defined as a new marketing tool in the hands of marketers emerging in the digital age that can be effectively leveraged to achieve the desired consumer groups and influence consumer attitudes effectively and it could generate a large amount of revenue. The main objective of this study is to determine whether the factors (ie: source credibility, source expertise, source attractiveness and social tie strength) have impact on consumer purchase intention for smartphone. The strongest relationship can be identified is between source attractiveness and purchase intention among youth generations. |
format |
Student Project |
author |
Tuan Ismail, Tuan Farah Azlinda |
author_facet |
Tuan Ismail, Tuan Farah Azlinda |
author_sort |
Tuan Ismail, Tuan Farah Azlinda |
title |
The impact of word of mouth on consumer purchase intention for smartphone / Tuan Farah Azlinda Tuan Ismail |
title_short |
The impact of word of mouth on consumer purchase intention for smartphone / Tuan Farah Azlinda Tuan Ismail |
title_full |
The impact of word of mouth on consumer purchase intention for smartphone / Tuan Farah Azlinda Tuan Ismail |
title_fullStr |
The impact of word of mouth on consumer purchase intention for smartphone / Tuan Farah Azlinda Tuan Ismail |
title_full_unstemmed |
The impact of word of mouth on consumer purchase intention for smartphone / Tuan Farah Azlinda Tuan Ismail |
title_sort |
impact of word of mouth on consumer purchase intention for smartphone / tuan farah azlinda tuan ismail |
publisher |
Faculty of Business and Management |
publishDate |
2020 |
url |
http://ir.uitm.edu.my/id/eprint/28582/ http://ir.uitm.edu.my/id/eprint/28582/1/PPb_TUAN%20FARAH%20AZLINDA%20TUAN%20ISMAIL%20BM%20M%2020_5.pdf |
first_indexed |
2023-09-18T23:20:34Z |
last_indexed |
2023-09-18T23:20:34Z |
_version_ |
1777419403174871040 |