Disabled facilities in shopping malls: Malaysian perspective / Ahmad Ezanee Hashim ... [et. al]

Disabled facilities in shopping malls: Malaysian perspective / Ahmad Ezanee Hashim ... [et. al]

This paper identifies the level of satisfaction on present facilities provided in shopping malls in Klang Valley, Malaysia. Literature review, data collection on case study access audit, selected interviews and questionnaires combined with details from observations and photographs were used to explo...

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Bibliographic Details
Main Authors: Hashim, Ahmad Ezanee, Ismail, Faridah, Akida, Murni, Isnin, Zarina, Natasha, Khalil, Abdul Rahim, Mardhati
Format: Article
Language:English
Published: Faculty of Business and Management 2011
Subjects:
Social aspects. Social marketing
Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Consumer satisfaction
Online Access:http://ir.uitm.edu.my/id/eprint/5859/
http://ir.uitm.edu.my/id/eprint/5859/1/AJ_AHMAD%20EZANEE%20HASHIM%20BMQR%20SA%2011.pdf

Internet

http://ir.uitm.edu.my/id/eprint/5859/
http://ir.uitm.edu.my/id/eprint/5859/1/AJ_AHMAD%20EZANEE%20HASHIM%20BMQR%20SA%2011.pdf

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