APA (7th ed.) Citation

Arawati Agus. (2005). An empirical test of TQM in public service sector and its impact on customer satisfaction. Penerbit ukm.

Chicago Style (17th ed.) Citation

Arawati Agus. An Empirical Test of TQM in Public Service Sector and Its Impact on Customer Satisfaction. Penerbit ukm, 2005.

MLA (8th ed.) Citation

Arawati Agus. An Empirical Test of TQM in Public Service Sector and Its Impact on Customer Satisfaction. Penerbit ukm, 2005.

Warning: These citations may not always be 100% accurate.