Enam sigma dalam pengurusan makmal komputer di IPT: suatu cadangan

The Six Sigma approach which has been widely applied in the manufacturing sector has contributed to significant changes in reducing the number of defects. As a result, it has attracted many practitioners including those from the service industry to implement the strategy in their operations. This...

Full description

Bibliographic Details
Main Authors: Hairulliza Mohamad Judi, Siti Fairuz Yusof, Mohd Faiz Yahaya
Format: Article
Published: Penerbit ukm 2008
Online Access:http://journalarticle.ukm.my/1848/
http://journalarticle.ukm.my/1848/