Effectiveness of interpersonal communication on patient satisfaction in goverment out patient clinics, in the district of Kuala Langat, Selangor , 1997

A cross sectional study was carried out in the District of Kuala Langat, Selangor in February 1997. The intention is to determine the relationship between effective communication of individuals towards patient satisfaction and factors that influence effective communication. The study was carried out...

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Bibliographic Details
Main Authors: Norhayati Rusli, Mohd Hatta Ramli
Format: Article
Language:English
Published: Department Of Community Health, Faculty of Medicine, Universiti Kebangsaan Malaysia 2006
Online Access:http://journalarticle.ukm.my/4555/
http://journalarticle.ukm.my/4555/
http://journalarticle.ukm.my/4555/1/Vol12%281%29-Adibahhani.pdf