Image building in banking service through customer relations activity/ customer service. survey at Bank Angkasa
please refer fulltext
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| Format: | Article |
| Language: | English |
| Published: |
Universiti Kebangsaan Malaysian
2004
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| Online Access: | http://journalarticle.ukm.my/4696/ http://journalarticle.ukm.my/4696/ http://journalarticle.ukm.my/4696/1/V20_9.pdf |