Relationship between quality service determinants with the quality of cleaning service
Quality of Cleaning Service is an important essence in Cleaning Service Industry. Customers Satisfaction is often used as the evaluation method to determine the quality of cleaning service. Customer satisfaction is depends on the element of customers expectation and perception of quality which can b...
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| Format: | Undergraduates Project Papers |
| Language: | English |
| Published: |
2014
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| Online Access: | http://umpir.ump.edu.my/id/eprint/10958/ http://umpir.ump.edu.my/id/eprint/10958/ http://umpir.ump.edu.my/id/eprint/10958/1/FIM%20-%20UMI%20NUR%20AI%27SYAH%20ZULKEFLI%20%28CD8994%29.pdf |