Total quality management approach, a case study in manufacturing industry
In this thesis, the Total Quality Management (TQM) that applied in manufacturing industry is studied theoretically through a case study in manufacturing industry. The study is about the philosophy and concept of TQM, and to analyze the implementation of TQM as well as the constraints and benefits o...
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| Format: | Undergraduates Project Papers |
| Language: | English |
| Published: |
2007
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| Online Access: | http://umpir.ump.edu.my/id/eprint/2349/ http://umpir.ump.edu.my/id/eprint/2349/ http://umpir.ump.edu.my/id/eprint/2349/1/YAP_PEI_XIANG.PDF |