Total quality management approach, a case study in manufacturing industry

In this thesis, the Total Quality Management (TQM) that applied in manufacturing industry is studied theoretically through a case study in manufacturing industry. The study is about the philosophy and concept of TQM, and to analyze the implementation of TQM as well as the constraints and benefits o...

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Bibliographic Details
Main Author: Yap, Pei Xiang
Format: Undergraduates Project Papers
Language:English
Published: 2007
Subjects:
Online Access:http://umpir.ump.edu.my/id/eprint/2349/
http://umpir.ump.edu.my/id/eprint/2349/
http://umpir.ump.edu.my/id/eprint/2349/1/YAP_PEI_XIANG.PDF

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