Municipal Citizen Service Centers in Southeastern Europe : Survey Results on Success Factors, Challenges, and the Human Rights Approach of Municipal One-Stop Shops in the Western Balkans
This report presents the results of an online survey administered in six southeastern European countries: Albania, Bosnia and Herzegovina, Kosovo, Macedonia, Montenegro and Serbia. The survey was aimed at gathering insights related to the operation...
| Main Authors: | , , |
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| Format: | Brief |
| Language: | English en_US |
| Published: |
World Bank, Washington, DC
2017
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| Subjects: | |
| Online Access: | http://documents.worldbank.org/curated/en/694331498754384995/Municipal-citizen-service-centers-in-Southeastern-Europe-survey-results-on-success-factors-challenges-and-the-human-rights-approach-of-municipal-one-stop-shops-in-the-Western-Balkans http://hdl.handle.net/10986/27484 |